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Product training

Knowing how to fully utilise our products helps to ensure that claims are processed and paid quickly and easily.

Effective 1 May 2020, we will charge R350.00 (vat incl.) per person for our virtual Claims Management workshops. This is to enable us to continue the delivery of training to the highest standard that adds value to your practice.

Classroom training will continue as soon as traveling and venue-conferencing restrictions have been lifted.

Claims Management Workshops

Develop your skills

To run a successful medical practice in today’s fast-paced business environment, you need claim procedures that are fast, effective, and accurate.

MediSwitch claims management workshop

This course will help you improve your business cash flow by showing you how to submit claims effectively. We do this by teaching you how to manage and track the entire claims procedure as well as how to get the full value from our MediSwitch products, services, and resources.

Get started

You need to book your training in advance to ensure you reserve your seat. Our training workshops are now conducted online until further notice. You can register by completing the online form displayed on the right column, for your claims management training.

Training topics include

  • SwitchComm Plus functionalities explained
  • MediSwitch Benefit Verification
  • Online claiming and patient Membership Status Validation (MSV)
  • Medical scheme responses (Medres) and electronic Remittance Advices (eRA’s)
  • How to reduce payment cycles and enhance your practice’s financial health
  • Your free WEBDesk online claims management tool explained
  • Insight on the Injury on Duty (IOD) Process
  • SwitchOn Explained
Claims Management Training

Meet our training specialist

In my role as Specialist Trainer for MediSwitch, I have trained an average of 1100 delegates per year across South Africa for the past six years. I want to make a positive contribution to the individuals who work within a practice, and training allows me to fulfill this passion.


Adéle Pretorius
Training Specialist