What do some of our clients have to say about our support service?
Medvic Medical Bureau
We would like to take this opportunity to congratulate Mediswitch on the new SwitchOn integration with Elixir. It is absolutely amazing! Well worth the wait! We are receiving an immediate feedback from all MHG medical aids including Gems and Polmed, as well as Discovery and Liberty Medical Aid, which is fantastic! We know straight away what is being paid and what isn’t, it gives the reason as to why it isn’t paid and any amounts that aren’t paid are automatically transferred to the patient column!
When you try to put a claim through for a patient that has resigned or has incorrect dependant code or date of birth it alerts you that you cannot use that dependant and why! Before you even post the claim! SwitchOn is both cost effective and time sav-ing and I would recommend it to anyone needing immediate feedback!
Wishing you all the best for the future and may you grow from strength to strength!
Vicky van der Merwe
Medi-Clinic hereby recommends the service of Switch for the purpose of transmitting claims between hospitals and funders within South Africa.
Medi-Clinic has utilized the services of MediSwitch since 1998/2000 and has received excellent service to date.
Manager: Patient Administration
Medi-Clinic Southern Africa
Drs Dietrich, Voigt, Mia & Partners
It is my pleasure to recommend the services of Digital Healthcare Switch (Pty) Ltd to you. During the past eight years, our team has worked directly with Malan Smit (Regional Manager – Cape) and Tracy Poulton (Key Account Manager) on numerous projects. We believe that their creativity and knowledge in Healthcare Electronic Switching has played a major role in reducing our Debtors days.
Digital Healthcare Switch (Pty) Ltd offers top-notch quality, service and rates. Across the board, we are always pleased with their work and they have always been dependable, straightforward and honest.
We confidently recommend Digital Healthcare Switch (Pty) Ltd as a solid and reliable Healthcare Electronic Switching Company, and experts in their field.
Director – Debtors Administration
WP Blood Transfusion Service
The Western Province Blood Transfusion Service has been a client of Switch since February 2005 sending batch claims to all major medical aids. The service and support from Switch has been excellent, efficient and professional on both Software and Hardware.
We are a bit different to most medical practices as we have two practice numbers one for Blood Transfusion and one for Pathology. We have our own internal codes and a translator has to be written for certain medical aids. All our codes has to be manually mapped for certain medical aids as we are one of two Blood Transfusion Services in South Africa.
We have thus far with the help of Switch managed to effectively send 70% of our schemes electronically.
Credit Control Supervisor