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About us

Leaders in the transmission of electronic healthcare transactions since 1993

MediSwitch is not just another switching service. We have been a leading and trusted claim switch to South African healthcare since 1993. MediSwitch pioneered electronic claim switching and Electronic Data Interchange (EDI) for healthcare in South Africa. We also revolutionised practice administration with our SwitchOn claim submission and management process.

We exist so that funders and healthcare professionals can experience:

  • Improved cash flow
  • Reduced exposure to financial risk
  • Reduced administration hassle and expense
  • Greater management control

The end goal is to help you run your business as efficiently and profitably as possible.

Not just another switch

MediSwitch facilitates claims payments for nearly 30,000 healthcare businesses, including all retail pharmacies in South Africa.

We accredit all leading Practice Management Applications (PMAs) and Hospital Information Software (HIS) systems. Our Application Programme Interfaces (APIs) integrate seamlessly with these PMAs, providing our Value Added Resellers (VARs) with robust and effective electronic claims switching solutions for their product portfolios.

Our highly-trained staff members are on hand nationwide to help you get the most out of our products. We offer expert training and advice on practice management and have recently launched a Receptionist training course aimed at medical practice front line employees.

Backed by Altron

MediSwitch is a division of Altron HealthTech, an Altron TMT (Pty) Ltd company. Altron has been at the forefront of addressing South Africa’s technological challenges for more than 50 years. By partnering with other Altron and Altron HealthTech divisions, we are making it easy for you to harness the full capability, expertise, and support that Altron has to offer.

Dentelle Claim Solutions

The extremely competent MediSwitch staff assisted in setting up our reliable electronic interaction with medical administrators.

We have developed a healthy and strong relationship with MediSwitch over the last 18 years!

-Janette Sievers, Dentelle Claim Solutions


The team working for MediSwitch are excellent! Juan and Isaac are always there to assist with any queries.

The actual software is easy to use and has made the loading of claims a lot easier and faster!

-Chantel Grobler, Office Manager, Med-e-Claims

Kelly Nathan Audiology

Upgrading to SwitchOn improved the turnaround time for my claim submissions and payments.

Accordingly, my practice admin has become more streamlined.

-Kelly Nathan, Kelly Nathan Audiology