MediSwitch overview

Improve cash flow. Reduce risk.

MediSwitch is a leading and trusted claim switch in the South African healthcare industry. Clients trust us to improve cash flow and reduce the financial risk of not being paid on time.

Switch to easier, faster claim payments

Trust the MediSwitch Numbers*

  • 12,000 healthcare practices trust us to power their claim switching
  • 0.0% downtime over the past 5 years
  • 93 million claims worth R70 billion processed in 1 year alone
  • 1,400 clients trained by us for free
  • 70,000 calls serviced through our call centre each year
  • 14,800 support visits to healthcare practices
*2018 audited results
Product Training

Product training

Improve your knowledge

We offer free product training to all our clients. Knowing how to fully utilise our products help ensure that claims are processed and paid quickly and easily.

Receptionist Course

Receptionist course

Develop your skills

MediSwitch offers a training course specifically designed for medical receptionists. As the first point of contact for patients, we equip your receptionist to become an asset and true ambassador to your practice.

Daily Action Report

Daily action report

Easy, convenient and free

A daily action report is the best way to stay updated on the status of your claims. The report highlights any potential concerns affecting payment so you can take immediate action.


Sign up, stay informed

Our quarterly newsletter is an easy way to keep up with the latest industry news and events, destination updates, practice management advice, and more.


Must reads

Let our opinion pieces and articles of interest help keep you on top of the claim game.

Access WEBDesk

Access WEBDesk

WEBDesk is exclusive to MediSwitch members. The self-help portal helps you track and control proof of deliveries, member and benefit verifications, rejection reports, batch submission, and more. Best of all, WEBDesk is easy to use and free to MediSwitch members.

Our Products

Our products

Effective, affordable solutions

Our products are designed to process claims promptly, so you get paid faster. We have several products so that you can choose the right solution for your business.

Let us contact you:

Should you have a query or want to know more about the solutions we offer, we would love to hear from you. One of our friendly and professional team will be in contact with you as soon as possible during office hours.

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