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The WEBDesk has been designed for ease-of-use and has several features that are not only unique to MediSwitch, but are designed to ensure that you have easy access to vital business information that will ensure that you have a healthy and vital practice.

The following services are available on WEBDesk:

  • An online facility to manage and track claims

  • Membership Status Validation (MSV) – that allows you to check the validity and eligibility of a patient's current membership status with a medical scheme

  • Proof of delivery (POD) notifications for claims submitted

  • Quarterly newsletters

  • Updated medical scheme and administrators activation codes

Register as a MediSwitch client to gain access to WEBDesk

Log into the WEBDesk by clicking on the above access bar and inserting your unique user ID and password or download and complete the Licence Agreement to become a new MediSwitch client.

After completing the Licence Agreement, send a signed copy to our Registrations Department on:

Should you have any queries regarding the registration process, please feel free to contact our Registrations Department on (011) 265 5400.