SwítchComm replaced Medcomm and is a windows based communication programme used by MediSwitch clients as a mechanism to transmit claims and to receive feedback reports on the status of these claims.

SwítchComm makes use of Telkom’s ViP-Dialup network. ViP-Dialup uses a single telephone number and calls are billed at local rates regardless of their origin.
The following are some of the SwítchComm features MediSwitch clients enjoy:

  • Used on a stand alone PC or on a network
  • Used with Windows 98, 2000, XP or NT server/workstation
  • Connections to the MediSwitch are possible via analogue modem, ISDN Modem or direct IP
  • Can submit one or more batches per connection
  • Submits for more than one doctor per connection
  • Configured to connect in real-time or batch mode
  • Upgraded remotely via the MediSwitch

» The features

The following are features to SwitchComm:
» Faster Data Transfer
The connection and data transfer methods used by SwítchComm enables faster data transmission.
» Easier to Use
SwítchComm allows easy navigation through the use of screen tabs.
» New format for electronic Remittance Advices (eRAs)
The format in which electronic Remittance Advices display and print has been enhanced to accommodate additional information provided by participating schemes. This will enable you to reconcile your claims quicker and to easily identify rejected claims together with the reasons for rejection. In addition, you can with ease retrieve archived advices and reprint them at any time.
» More features
You will be able to:
» Connect with any type of connection, including ADSL connections.
View statistics on files transmitted on screen instead of searching through your computer’s folders.
» View details of the last batch sent and received on screen.
With the MediSwitch Report Manager you will be able to receive and view messages from MediSwitch, including attachments, which will allow us to communicate with you via SwítchComm.
» Improved Support and Maintenance
SwítchComm will allow us to manage support calls much faster and more efficiently by making the technical information used by our Helpdesk personnel available on the screen. SwítchComm will also have the ability to upgrade automatically whenever a new version is released, which means that you will not have to upgrade using a CD.
» SwítchViewer
SwítchComm includes SwítchViewer that provides the functionality to either view or print feedback reports and electronic Remittance Advices. Feedback reports detail the status of claims submitted to medical schemes through the switch and are a valuable claims management aid.

» The following are some of the features of MedViewer:
  • Process and print feedback reports
  • Process and print electronic Remittance Advices
  • View or print archived feedback reports and electronic Remittance Advices
  • Regenerate a downloaded feedback report
  • Print via Dos or Windows printers
  • Resend files already sent to the MediSwitch

System Requirements
The following operating systems are supported:
  • Windows 98 SE
  • Windows NT
  • Windows 2000
  • Windows XP

Software Download